Help

Sign up with your business name, email, and a password. Once you're in, go to Settings and connect a Stripe account — that's what lets your customers' payments land straight in your own bank account. Then head to "New invoice" to send your first one.

You'll see a banner on the dashboard until your Stripe account is fully connected. Go to Settings → "Connect with Stripe" and finish the short onboarding form Stripe shows you (business details, bank account). It only needs doing once.

Yes — when creating or editing an invoice, use "+ Add line item" for as many as you need (labour, parts, callout fee, etc.). GST is calculated on the combined subtotal.

Yes, as long as it hasn't been paid yet — open the invoice and use Edit or Delete. Once a customer has paid, the invoice is locked as an accurate record and can't be changed or removed.

Open the invoice and use "Resend invoice" to send it again. Also worth asking them to check spam/junk folders.

Any unpaid invoice past its due date shows as Overdue instead of Awaiting payment, on your dashboard, the invoice page, and the customer's pay page.

Go to Settings and switch off "GST registered." Every invoice you send after that will show just the line-item total with no GST added.

No — it's a convenience calculation at the standard 15% NZ rate, not a substitute for advice from an accountant or IRD guidance for your specific situation.

1% of each invoice your customer actually pays — nothing else. No monthly fee, no setup cost, and nothing at all if you don't send any invoices.

Payments go through Stripe directly to your connected bank account, following Stripe's standard payout schedule (typically within a couple of business days).